Terms and Conditions

Please read these terms carefully before using our services.

Service Scope

Our services include:

  • Guidance on completing the Azerbaijan e-Visa application
  • Review of applicant-provided information and documents
  • Assistance with submission through official government platforms
  • Clear communication regarding requirements and estimated timelines
We do not guarantee visa approval. Final decisions are made solely by the relevant Azerbaijani authorities.

Fees and Payment

  • Our service fees cover administrative assistance, application review, and customer support.
  • Government visa fees, if applicable, are separate and payable through official channels.
  • Payments may be processed using secure and trusted third-party payment providers.
  • Service fees are clearly disclosed before payment.

Prohibited Use

You agree not to:

  • Use the Website for unlawful or fraudulent purposes
  • Attempt unauthorized access to systems or data
  • Provide false, misleading, or incomplete information
  • Interfere with the operation or security of the platform

We reserve the right to suspend or terminate services if these terms are violated.

User Responsibilities

You are responsible for:

  • Providing accurate, complete, and truthful information
  • Submitting genuine and valid documents
  • Ensuring that all details match official passport records

Incorrect or misleading information may result in delays or rejection by official authorities.

Intellectual Property

All content on this Website, including text, design, graphics, and logos, is protected by intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.

Processing Time

Visa processing times vary depending on:

  • Application accuracy and completeness
  • Applicant nationality
  • Official government workload and public holidays

We provide updates where possible but do not control processing speed or decisions made by authorities.

Cancellations & Refunds

  • Refunds may be considered in limited cases before an application is officially submitted.
  • Once an application has been submitted to official authorities, service fees are generally non-refundable.

Please refer to our Refund Policy for full details.

Limitation of Liability

We act solely as a guidance and assistance provider. We are not responsible for:

  • Visa refusals
  • Processing delays by authorities
  • Changes in immigration rules or requirements

Our maximum liability, if any, is limited to the amount paid for our assistance services.

Indemnity

You agree to indemnify and hold us harmless from any claims, losses, or damages arising from:

Misuse of the Website

Submission of incorrect or unlawful information

Violation of applicable laws or regulations

Privacy Policy

We process personal data in accordance with our Privacy Policy. We value your privacy and are dedicated to protecting your personal information.

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