Refund Policy

Our policies regarding cancellations and refunds.

Policy Terms

  • Non-Refundable Fees: All service fees are non-refundable once the application has been submitted for processing to the government authorities.
  • Service Scope: We provide application support and assistance services only and do not influence visa decisions. Visa approval, rejection, or delay is solely determined by the immigration authorities.
  • Refusals: No refunds will be issued in case of visa refusal, delay, or non-approval by the government.
  • Incorrect Information: Applications submitted with incorrect, incomplete, or false information are not eligible for refunds if processing has begun.
  • Cancellations: Cancellation requests made before submission to the government may be reviewed on a case-by-case basis and may be subject to administrative charges.
  • Processing Method: Refunds, if approved, will be processed to the original payment method.